Why has my renewal date changed to the 1st of the month? - Testy.me Knowledgebase

Why has my renewal date changed to the 1st of the month?

For Administrators Answered on 25 April, 2017 261 views


If you start your payment on the 29th, the 30th or the 31st, we'll push your next payment to the 1st of the next month instead. This is only a one-time occurrence, and all of your new payments will start from the 1st instead.

For example, if you had monthly billing and your initial payment was the 29th of January, your next payment would be due on the 29th of February - this is a date that doesn't exist! Because of the different month lengths, if your initial payment is after the 28th of the month, we'll ask for your next payment for the 1st of the next month after (in this example, the 1st of March).


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